:root{color-scheme:dark;--bg:#07080b;--ink:#eef0f5;--dim:#a0a6b3;--rule:#30333e;--accent:#e33350;--sans:"proxima-nova","Proxima Nova",Arial,sans-serif}
*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font:400 16px/1.6 var(--sans)}[hidden]{display:none!important}a{color:inherit}button,input,textarea{font:inherit}button,a,input,textarea{touch-action:manipulation}a:focus-visible,button:focus-visible,input:focus-visible,textarea:focus-visible,.log:focus-visible{outline:2px solid #f17a8e;outline-offset:4px}
.ticket-ambient{position:fixed;inset:0;pointer-events:none;background:radial-gradient(ellipse at 12% 42%,#671d3229,transparent 52%),radial-gradient(ellipse at 85% 0%,#42142520,transparent 45%)}
.wrap{position:relative;max-width:1420px;margin:auto;padding:60px 6vw 68px;display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.05fr);gap:clamp(40px,7vw,110px);align-items:start}
.ticket-intro{position:sticky;top:40px;min-width:0;animation:ticket-enter .7s ease both}.ticket-home{display:inline-flex;gap:15px;align-items:center;text-decoration:none;font-size:13px;font-weight:700;letter-spacing:.08em;margin-bottom:65px}.ticket-home span{color:var(--accent);font-size:22px}.ticket-eyebrow{font-size:10px;letter-spacing:.19em;font-weight:600;color:#b6818e;margin:0 0 18px}
h1{font-size:clamp(64px,6.7vw,100px);line-height:.96;letter-spacing:-.065em;font-weight:700;margin:0 0 26px}h1 span{color:#e95970}.lede{color:var(--dim);font-size:16px;line-height:1.7;margin:0;max-width:380px}.ticket-note{font-size:12px;color:#8d929f;border-top:1px solid #ffffff16;padding-top:20px;max-width:340px;margin:0}
.ticket-visual{height:290px;position:relative;margin:8px -25px 2px;pointer-events:none;overflow:hidden}.ticket-visual [data-czs-webgl]{position:absolute;inset:-40px 0;z-index:1}.ticket-visual canvas{width:100%;height:100%;display:block}.ticket-visual-word{position:absolute;top:30%;left:12%;font-weight:700;font-size:clamp(120px,15vw,220px);line-height:1;letter-spacing:-.08em;color:#582330;opacity:.22}
.ticket-panel{position:relative;padding:36px;background:linear-gradient(135deg,#15161dde,#0d0f14ed);border:1px solid #ffffff19;border-radius:3px;box-shadow:0 24px 90px #0003;margin-top:62px;animation:ticket-enter .7s .12s ease both;min-width:0}.ticket-panel:before{content:"";position:absolute;top:-1px;left:36px;width:60px;height:2px;background:var(--accent);box-shadow:0 0 24px #e3335060}.ticket-panel-heading{display:flex;align-items:center;justify-content:space-between}.ticket-panel-heading .ticket-eyebrow{margin:0}.ticket-mark{font-size:25px;color:var(--accent)}h2{font-size:clamp(26px,2.5vw,36px);font-weight:600;line-height:1.14;letter-spacing:-.04em;margin:16px 0 12px}.ticket-description{font-size:14px;color:var(--dim);line-height:1.7;margin:0 0 28px;max-width:390px}
.ticket-identity{display:grid;grid-template-columns:1fr 1fr;gap:16px}label{display:block;color:#c9ccd5;font-size:12px;font-weight:600;margin:0 0 8px}label span{font-weight:400;color:#858c9a}input,textarea{width:100%;background:#090b10;color:var(--ink);border:1px solid #353945;border-radius:2px;padding:13px 14px;font-size:16px;line-height:1.5;margin:0 0 21px;transition:border-color .2s,background .2s}input::placeholder,textarea::placeholder{color:#858c9a;opacity:1}input:hover,textarea:hover{border-color:#60616e}input:focus,textarea:focus{border-color:#e95970;background:#111219}textarea{min-height:145px;resize:vertical}input[type=file]{font-size:12px;padding:10px;color:#a8aebb;margin-bottom:6px;cursor:pointer}input[type=file]::file-selector-button{background:#242630;border:1px solid #434653;color:#e4e5ea;padding:9px 12px;margin-right:12px;border-radius:2px;font:600 12px var(--sans);cursor:pointer}.ticket-file-note{color:#8e94a3;font-size:11px;line-height:1.6;margin:0 0 20px}.row{display:flex;gap:16px;flex-wrap:wrap;align-items:center;margin-top:22px}.cta{border:1px solid transparent;border-radius:2px;padding:14px 22px;min-height:48px;background:#cf2441;color:white;font-size:13px;font-weight:700;cursor:pointer;text-decoration:none;transition:background .2s,transform .2s}.cta:hover:not(:disabled){background:#e13754;transform:translateY(-2px)}.cta.ghost{background:transparent;border-color:#444958;color:#c9ced9}.cta.ghost:hover:not(:disabled){background:#232630}.cta:disabled{opacity:.45;cursor:default}.ticket-back{font-size:12px;color:#aeb4c0;text-decoration:none;display:flex;align-items:center;gap:14px}.ticket-back:hover{color:white}.ticket-back span{color:var(--accent)}.err{padding:12px 14px;border-left:2px solid #ec516c;background:#74213822;color:#ffc0cb;font-size:13px;line-height:1.6;margin:18px 0 0}
.meta{color:#c599a4;font-size:11px;letter-spacing:.08em;padding:14px 0;margin:0;border-top:1px solid var(--rule)}.log{background:#090b10;border:1px solid #2c303a;border-radius:2px;min-height:260px;max-height:440px;overflow:auto;overscroll-behavior:contain;padding:20px;margin-bottom:24px;scrollbar-color:#4c3440 #101218}.msg{border-left:2px solid #303541;padding:2px 0 2px 14px;margin-bottom:24px}.msg:last-child{margin-bottom:0}.msg.site{border-color:#d53955}.msg.staff{border-color:#81899d}.who{font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.1em;color:#9b9faf;margin-bottom:8px}.msg.site .who{color:#f8879b}.msg.staff .who{color:#dde0e9}.body{white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px;line-height:1.7;color:#d2d6e0}.body img{display:block;max-width:100%;max-height:360px;object-fit:contain;margin-top:12px;border:1px solid #363b48;border-radius:2px}#compose{min-height:110px;margin-bottom:7px}#chat-box .row{justify-content:space-between}input:disabled,textarea:disabled{opacity:.55}
@keyframes ticket-enter{from{opacity:0;transform:translateY(16px)}to{opacity:1;transform:none}}
@media(min-width:1600px){.wrap{padding-left:70px;padding-right:70px}}
@media(max-width:950px){.wrap{gap:36px;padding:32px 28px 50px;grid-template-columns:minmax(0,.85fr) minmax(0,1.15fr)}.ticket-panel{padding:25px;margin-top:54px}.ticket-home{margin-bottom:58px}h1{font-size:64px}.ticket-visual{height:250px}.ticket-identity{grid-template-columns:1fr;gap:0}.lede{font-size:14px}}
@media(max-width:700px){.wrap{display:block;padding:25px 20px 38px}.ticket-intro{position:relative;top:0}.ticket-home{margin-bottom:30px;font-size:11px}.ticket-eyebrow{font-size:9px;margin-bottom:14px}h1{font-size:clamp(56px,15vw,80px);margin-bottom:20px}.lede{font-size:14px;max-width:290px}.ticket-visual{position:absolute;right:-15px;bottom:-2px;width:46%;height:175px;margin:0;opacity:.8}.ticket-visual [data-czs-webgl]{inset:-20px -30px}.ticket-visual-word{font-size:100px;left:5%}.ticket-note{display:none}.ticket-panel{margin-top:34px;padding:23px 20px}.ticket-panel:before{left:20px}.ticket-description{font-size:13px;margin-bottom:25px}h2{font-size:29px}.ticket-identity{grid-template-columns:1fr 1fr;gap:12px}.ticket-identity label{font-size:11px}.ticket-identity input{padding:11px 9px}.log{max-height:50svh;padding:16px}.ticket-panel-heading{min-height:25px}.row{gap:14px}.ticket-visual~*{position:relative}}
@media(max-width:700px){.ticket-visual{position:relative;right:auto;bottom:auto;width:100%;height:165px;margin:-5px 0 -20px;opacity:1}.ticket-visual [data-czs-webgl]{inset:-45px 20px}.ticket-visual-word{font-size:140px;left:24%;top:22%}.ticket-panel{margin-top:26px}}
@media(max-width:370px){.ticket-identity{grid-template-columns:1fr;gap:0}.ticket-panel{padding:20px 16px}.lede{position:relative;z-index:2}}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{animation:none!important;transition:none!important;scroll-behavior:auto!important}}